FAQ

Questions, answered

The short version of how Dialy works, what it costs, and what happens to your calls.

General / Product

Dialy analyzes your recorded sales calls to validate whether a lead is worth pursuing and automatically extracts the lead's details (name, phone, property info, and the rest) — so your team spends time only on leads that are actually real.

It's transcribed, analyzed for lead qualification, and the lead's details are pulled out and added to your dashboard. Nothing beyond producing that result for you.

Not currently — Dialy is focused specifically on lead validation and lead extraction.

Lead validation and extraction is our core focus, but we added HR Screening because several teams asked for a fast way to evaluate a candidate's intro call — same underlying analysis engine, applied to a different use case.

Pricing & Credits

One minute of a call. A 7-minute recording uses 7 credits — every started minute counts as one.

No. Whatever you don't use stays on your balance for the next batch of calls.

Any time. Buy a bigger pack when you need one and the new credits are added on top of what you have. See the packs.

By InstaPay or e-wallet transfer. Credits are added to your balance once we confirm your payment receipt.

Security & Privacy

Yes — recordings are stored privately with signed, time-limited access, all data is encrypted in transit and at rest, and your account is isolated from every other customer. Full detail on our Security page.

No. Your recordings and transcripts are never used to train any AI model, ours or our providers'.

Yes, anytime — delete individual calls from your History page, or your whole account from Settings. See our for retention details.

Only people signed in to your account. No one on another Dialy account can access them.

Account

Yes. Every new account gets 50 free credits once you verify your email — about 50 minutes of calls to try Dialy on your own recordings before you buy a pack.

Yes, from Settings — this requires re-entering your password and removes your data per our .